Jim’s is best known for happy clients. The foundation of the brand has been built on outstanding customer service.
If our clients are not happy with our service, then Jim is not happy. If there is a problem with a treatment, then the Jim’s Pest Control Guarantee will come into play.
This enables our clients to get their technician to go back and resolve issues. If they refuse, then Jim’s has the right to engage the services of an independent operator to fix the problem.
It rarely happens because our technicians are only too willing to go back. They use it as an opportunity to learn what a pest is doing to get around a treatment.
We are always learning, as are pests. Often pest treatment processes may need to be modified to combat this.